Privacy Policy

Beijing Tiane Daojia Network Technology Co., Ltd. operates RAVQINOW at ravqinow.com. This policy describes how personal information is handled when you visit the store or place an order.

Information Collected

Depending on your interactions with the store, we may receive your name, billing and shipping addresses, email address, telephone number where provided, order and transaction information, payment-related details processed through applicable providers, customer-support communications, and device, browser, IP address, website-usage, cookie, or similar technology data.

How Information Is Used

We use information to process and fulfill orders, provide shipping and tracking updates, handle returns and refunds, respond to customers, communicate about purchases or account activity, maintain and improve the website, detect fraud or security incidents, satisfy applicable legal and recordkeeping duties, and provide marketing communications where permitted.

Payments

Payments are handled through the methods and providers available at checkout. Complete payment card details may be processed directly by the relevant provider rather than stored directly by us.

Cookies and Similar Technologies

Cookies and comparable technologies may support store functions, remember preferences, help us understand website performance, maintain security, and improve the shopping experience. You may be able to restrict or remove cookies through your browser, but necessary store functions may then be affected.

Service Providers and Legal Disclosures

We may share information where reasonably necessary with providers supporting ecommerce functionality, payment processing, fulfillment, shipping, tracking, fraud prevention, security, customer support, analytics, and marketing where applicable. Information may also be disclosed when required by applicable law, legal process, regulation, or a valid governmental request.

International Processing

Our customers, operations, and service providers may be located in different places. Information may therefore be processed or stored outside your country or region, subject to applicable legal requirements.

Retention and Security

We retain information for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, although no electronic transmission or storage method is completely secure.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to request access to, correction of, deletion of, or other legally available choices concerning your information. Contact service@ravqinow.com to make a request. We may need to verify your identity first.

Children and External Websites

The store is intended for general retail customers and is not designed to intentionally collect children's personal information in violation of applicable law. Links to third-party sites may lead to services governed by their own privacy policies.

Policy Updates

We may revise this policy to reflect changes in our services, practices, or applicable requirements. The current version will be posted on this page.

Business Information

Brand: RAVQINOW

Company: Beijing Tiane Daojia Network Technology Co., Ltd.

Registered address: Room 3543, 3rd Floor, Building 2, China Agricultural University International Entrepreneurship Park, No. 10 Tianxiu Road, Haidian District, Beijing, China

Website: ravqinow.com

Email: service@ravqinow.com