Contact Us

Contact Us

Contact the RAVQINOW team for help with a product, an existing order, delivery, or a return request.

Customer Support

Email: service@ravqinow.com

Phone: 021-23111111

Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET).

Information to Include

For an existing order, please provide your order number and the email address used at checkout. If an item is damaged, defective, incorrect, incomplete, or materially different from its listing, include clear photographs or video when relevant.

Return Requests

Contact us before sending an item back. After reviewing and approving a return request, our team will provide the relevant instructions and return warehouse address. Please do not send a return to our registered business address unless we specifically instruct you to do so.

Business Information

Brand: RAVQINOW

Company: Beijing Tiane Daojia Network Technology Co., Ltd.

Owner: Shao Xiaofan

Registered address: Room 3543, 3rd Floor, Building 2, China Agricultural University International Entrepreneurship Park, No. 10 Tianxiu Road, Haidian District, Beijing, China

Website: ravqinow.com

Email: service@ravqinow.com

Phone: 021-23111111