Information We Receive

Depending on your interaction with the store, information may include your name, email address, telephone number when provided, billing and shipping addresses, order and transaction details, communications with support, payment-related information handled by payment providers, and device, browser, IP address, site usage, cookie, or similar technology data.

How Information Is Used

Information helps us operate the storefront, process and fulfill purchases, provide shipping updates, handle returns and customer requests, communicate about orders or accounts, improve the website, investigate fraud or misuse, maintain security, meet legal and recordkeeping requirements, and provide marketing communications where permitted.

Payments and Cookies

Available payment methods are shown at checkout. Complete card information may be processed by the applicable payment provider rather than stored directly by us. Cookies and similar technologies may support store functions, preferences, performance measurement, security, and the shopping experience. Browser controls may let you restrict cookies, but disabling necessary cookies can affect site functions.

Sharing and International Processing

Information may be shared where reasonably needed with providers supporting ecommerce operations, payments, fulfillment, shipping, tracking, fraud prevention, security, support, analytics, and applicable marketing. We may also disclose information when required by valid legal process or applicable law. Because customers, operations, and providers may be in different locations, information may be processed outside your country or region subject to applicable requirements.

Retention and Security

We keep information for as long as reasonably needed for orders, support, fraud prevention, records, dispute resolution, and legal compliance. Reasonable administrative and technical safeguards are used, although electronic transmission and storage cannot be guaranteed completely secure.

Your Choices and Requests

Depending on your location, you may have rights to request access, correction, deletion, or other legally available choices concerning your personal information. Email service@ravqinow.com to submit a request. We may verify your identity before responding.

Children, External Links, and Updates

The store serves general retail customers and is not designed to intentionally collect children's information in violation of applicable law. Websites linked from ours may follow their own privacy policies. If our practices or applicable requirements change, the current version of this policy will be posted here.

Business Information

Brand: RAVQINOW

Company: Beijing Tiane Daojia Network Technology Co., Ltd.

Registered address: Room 3543, 3rd Floor, Building 2, China Agricultural University International Entrepreneurship Park, No. 10 Tianxiu Road, Haidian District, Beijing, China

Website: ravqinow.com

Email: service@ravqinow.com